Frequently Asked Questions

While each product is unique and handmade, depending on how detailed it is it could take anywhere from 3-5 days to sketch, create, paint/stain, build, and get ready for shipping.

No, because our items are custom and unique, we ask to make sure you know exactly what you want when ordering.

Shipping is based on how big or small the product, and if you decided to purchase the shipping insurance.

USPS is the only way to ship to a P.O Box.

We pack each item with care and even provide each customer with a shipping insurance option, which would also take care of products that had not been received as well.

While each product is unique and custom it could take 7-10 business days to design and create before shipping.

We encourage you to have exactly what you want in mind but If you placed an order and want to change something, you can simply contact us by phone, but keep in mind that prices may change. Make sure to have your order number available.

Let us hear from you! We can take requests by via email, just click on the contact us tab and fill out the form with any questions you have.

Yes! We encourage you to communicate with us via email with what you have in mind, determine prices, and when you've decided we can even send you an invoice.

Paint and stain takes differently to each grain of wood, we do our best to get them as close as possible but take note that we have no control of how the wood accepts the stains/paints.